Lemon Law: Interacting with Dealers

Attorney Michael Krutman

It is important that the consumer bring the vehicle back to the dealer when they’re having problems. Also when you speak to the dealer make sure you tell him all the problems that you’re having and make sure that they write it down. Also when you’re done, when you pick up your car for the repair make sure that you receive a copy of the receipt or the repair order. Sometimes dealers will try to get away with not giving it to you, but you’re entitled to one by law and it’s important that you get all your service repair orders because that’s part of our claim.

If you don’t tell the dealer a problem or if he doesn’t write it down then it presents a problem later on because the dealer will try to say that the problem didn’t exist or you never told him.

So it’s important to tell the dealer all the problems, bring it to the dealer for repairs and get a receipt, receipt for the repair.

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